Privacy Policy

Effective Date: August 27, 2026
Last Updated: August 27, 2026

Good Loud Media (“Good Loud Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact us, make a donation, volunteer, collaborate with us, participate in our programs, or otherwise interact with Good Loud Media.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information in several ways depending on how you interact with Good Loud Media.

Information You Provide Directly

When you submit a form, contact us, volunteer, collaborate with us, or otherwise communicate with Good Loud Media, we may collect information such as:

  • Your name
  • Email address
  • Organization or company name
  • Country or location
  • Information included in your message
  • Volunteer interests or areas of expertise
  • Collaboration or partnership information
  • Communications you send to us
  • Other information you voluntarily provide

Please avoid submitting highly sensitive personal information, including confidential medical or health information, through general website forms unless we specifically request it for an appropriate purpose.

Donation Information

When you choose to support Good Loud Media through a donation, payment processing may be handled by a third-party payment provider such as PayPal.

Depending on the transaction, we may receive information such as:

  • Donor name
  • Email address or contact information
  • Donation amount
  • Transaction date
  • Transaction identifier
  • Other information made available to us by the payment provider

Payment card, bank account, and other sensitive payment credentials are generally collected and processed directly by the payment provider. Good Loud Media does not process or store your complete payment card information through this website.

Your payment provider's own privacy policy and terms will also apply to information they process.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website hosting provider or other service providers.

This information may include:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic location
  • Referring website
  • Pages viewed
  • Date and time of access
  • Website interactions
  • Technical error and diagnostic information

We may use this information to operate the website, understand general website usage, maintain security, diagnose technical issues, and improve the visitor experience.

3. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies that are necessary for website functionality, security, performance, or other operational purposes.

Cookies are small files placed on your device that can help websites remember information or understand how visitors interact with a website.

Depending on the services enabled on the website, cookies or similar technologies may be used to:

  • Maintain website functionality
  • Improve performance
  • Prevent abuse or security threats
  • Understand website traffic
  • Remember certain visitor preferences

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

You can also control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features work.

4. How We Use Your Information

Good Loud Media may use personal information for purposes including:

Communications

To:

  • Respond to questions and inquiries
  • Communicate regarding volunteer opportunities
  • Respond to partnership or collaboration requests
  • Provide requested information
  • Maintain communications with artists, organizations, partners, donors, volunteers, and community members

Programs and Initiatives

To:

  • Coordinate programs, events, campaigns, and creative initiatives
  • Evaluate partnership opportunities
  • Organize volunteers and collaborators
  • Support our public health, education, media, music, storytelling, and community initiatives

Donations

To:

  • Process and administer donations
  • Maintain appropriate donation and transaction records
  • Respond to donor inquiries
  • Meet financial, accounting, tax, and legal obligations

Website Operations

To:

  • Operate and maintain our website
  • Improve website functionality and content
  • Diagnose technical problems
  • Maintain security
  • Prevent fraud, spam, misuse, or unauthorized activity

Organizational and Legal Purposes

To:

  • Maintain appropriate organizational records
  • Protect our legal rights
  • Comply with applicable laws and regulations
  • Respond to lawful government or regulatory requests
  • Enforce applicable agreements and policies

5. Legal Bases for Processing

Where privacy laws require us to identify a legal basis for processing personal information, we may rely on one or more of the following:

Consent

Where you have voluntarily provided information or specifically consented to particular processing.

Legitimate Interests

Where processing is reasonably necessary for our legitimate organizational interests, such as operating our website, communicating with supporters, administering programs, improving our services, preventing fraud, and maintaining security.

Contractual Necessity

Where processing is necessary to take steps at your request or to fulfill an agreement with you, such as a partnership, program, volunteer, or other working relationship.

Legal Obligations

Where processing is necessary to comply with applicable financial, regulatory, tax, reporting, or other legal requirements.

Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law.

6. How We Share Information

Good Loud Media does not disclose personal information unnecessarily.

We may share information with the following categories of recipients when reasonably necessary.

Website and Technology Providers

We may use third-party providers to host, maintain, operate, secure, or support our website and communications.

For example, the Good Loud Media website may use Webflow and related infrastructure for website hosting and form functionality.

Payment Providers

Donation and payment information may be processed through providers such as PayPal.

These providers process information according to their own privacy policies and security practices.

Professional Service Providers

Information may be shared when necessary with professional advisers or service providers such as:

  • Accountants
  • Auditors
  • Legal advisers
  • Consultants
  • IT and security providers

Program Partners and Collaborators

Where necessary for a particular program, event, volunteer opportunity, collaboration, or initiative, we may share relevant information with organizations, creative partners, or community partners involved in that activity.

We will only share information that is reasonably necessary for the relevant purpose.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law
  • Respond to a court order, subpoena, or lawful government request
  • Protect our rights or property
  • Protect the safety of our staff, partners, participants, or others
  • Investigate suspected fraud, misuse, or unlawful activity

Organizational Changes

If Good Loud Media undergoes a merger, restructuring, transfer of operations, reorganization, or similar organizational change, information may be transferred as part of that process, subject to appropriate privacy protections.

7. Sale of Personal Information

Good Loud Media does not use its website for the purpose of selling visitors' personal information.

We also do not use personal information collected through our general contact or Get Involved forms for cross-context behavioral advertising.

If our practices materially change in the future, this Privacy Policy will be updated and any rights required by applicable law will be provided.

8. Third-Party Websites and Services

Our website contains links to third-party websites and platforms, including social media platforms, payment services, partners, and organizations involved in our work.

Examples may include:

  • PayPal
  • Instagram
  • Partner organizations
  • External program websites

When you follow an external link, you leave the Good Loud Media website.

Good Loud Media does not control the privacy, security, cookies, content, or data-processing practices of third-party websites.

We encourage you to review the privacy policies of those services before providing personal information.

9. International Data Transfers

Good Loud Media works with communities, organizations, artists, and partners internationally.

As a result, information may be accessed, processed, or stored in countries other than the country where you live.

Our website infrastructure and third-party service providers may also process information in different countries.

Privacy laws may vary between jurisdictions.

Where required by applicable law, we will take reasonable measures designed to ensure that international transfers of personal information receive appropriate protection.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The nature of the information
  • The reason it was collected
  • Whether we maintain an ongoing relationship with you
  • Program or partnership requirements
  • Financial and accounting requirements
  • Legal obligations
  • Security and fraud-prevention needs
  • The need to establish or defend legal claims

For example, general inquiries may be deleted when they are no longer reasonably needed, while donation and financial records may need to be retained for longer periods to satisfy legal, accounting, and tax obligations.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

11. Information Security

We take reasonable administrative, organizational, and technical measures designed to protect personal information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no internet transmission, website, electronic communication, or data-storage system can be guaranteed to be completely secure.

You should therefore use appropriate care when providing information online.

12. Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request restriction of certain processing
  • Object to certain processing
  • Request a portable copy of certain information
  • Withdraw consent where processing is based on consent
  • Opt out of certain communications
  • Ask how we use or disclose your information
  • Submit a complaint to an applicable privacy or data-protection authority

These rights are not absolute and may be subject to exceptions under applicable law.

To submit a privacy request, contact us at:

info@goodloudmedia.org

We may need to verify your identity before completing certain requests.

13. European Economic Area, United Kingdom, and Similar Privacy Rights

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction providing similar data-protection rights, applicable law may provide additional rights concerning your personal information.

Where applicable, you may have rights to access, rectify, erase, restrict, object to, or receive certain personal information in portable form.

You may also have the right to lodge a complaint with the data-protection authority responsible for your jurisdiction.

Where we rely on legitimate interests, you may have the right to object to that processing in certain circumstances.

Where we rely on consent, withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.

14. United States Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Depending on the law and whether it applies to Good Loud Media, these may include rights to:

  • Know what categories of personal information are collected
  • Access personal information
  • Correct personal information
  • Delete personal information
  • Obtain a copy of personal information
  • Opt out of certain uses or disclosures
  • Exercise privacy rights without unlawful discrimination

Good Loud Media does not discriminate against individuals for exercising privacy rights provided by applicable law.

Requests may be submitted to info@goodloudmedia.org.

15. Communications

If you contact Good Loud Media or become involved in one of our initiatives, we may communicate with you regarding your inquiry, program participation, volunteer interest, collaboration, donation, or other relationship with us.

If we send optional promotional or informational emails, you may request to stop receiving those communications at any time.

Administrative, transactional, or relationship-related communications may still be sent when necessary.

16. Sensitive Information

Because some Good Loud Media initiatives relate to public health, mental health awareness, HIV awareness, harm reduction, cancer awareness, and community wellbeing, individuals may sometimes communicate information that could be sensitive.

Our general website forms are not intended to collect medical records or detailed health information.

Please do not send confidential medical records, diagnoses, treatment information, government identification numbers, financial credentials, passwords, or other highly sensitive information through a general website form unless specifically requested through an appropriate secure process.

If sensitive information is voluntarily provided to us, we will handle it according to the circumstances, applicable law, and the purposes for which it was provided.

17. Children's Privacy

Our general website is intended for a broad public audience and is not designed to knowingly collect personal information directly from children under the age of 13 without appropriate authorization.

Some Good Loud Media programs or community initiatives may involve young people. Where a particular program involves minors, additional consent, safeguarding, parental or guardian authorization, or privacy procedures may be used where required.

If you believe a child has provided personal information to us through the website inappropriately, please contact us so that we can review the situation.

18. Social Media

Good Loud Media maintains or links to profiles on third-party social media platforms.

If you interact with us through a social media platform, that platform may collect information about your activity according to its own privacy practices.

Information you choose to make publicly available on social media may also be visible to Good Loud Media and other users.

We encourage you to review the privacy settings and policies of each social media service you use.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes to our website
  • New programs or services
  • Changes to our technology providers
  • Changes to our privacy practices
  • Legal or regulatory requirements

When we make changes, we will update the Last Updated date at the top of this page.

If changes materially affect how we handle personal information, we may provide additional notice where required by law.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact:

Good Loud Media
P.O. Box 1296
Oak Park, IL 60304
United States

Email: info@goodloudmedia.org

We will review privacy inquiries and respond as required by applicable law.

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